Privacy Policy

1. Introduction

Hey Sweet Peas Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and website (collectively, the "Services"). This includes our flagship app Glimmer and any future applications we may develop.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
• Content: Journal entries, notes, reflections, and other content you create within our applications.
• Communications: Messages you send to us through customer support or feedback forms.
• Survey Responses: Information you provide when participating in surveys or research studies.

2.2 Information Collected Automatically

• Usage Data: Information about how you use our Services, including features accessed, time spent, and interaction patterns.
• Device Information: Device type, operating system, app version, and unique device identifiers.
• Log Data: IP address, access times, pages viewed, and the page you visited before navigating to our Services.
• Analytics Data: Aggregated usage statistics to help us improve our Services.

2.3 Information from Third Parties

We may receive information about you from third-party services you connect to our applications, such as:

• App stores (Apple App Store, Google Play Store) for purchase verification
• Authentication services if you choose to sign in with third-party accounts
• Analytics services that help us understand app performance

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our Services
• Personalization: To customize your experience and provide personalized content
• Communication: To send you updates, security alerts, and support messages
• Analytics: To understand how our Services are used and identify areas for improvement
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with applicable laws and regulations
• Research: To conduct research and development to improve mental wellness tools (always with aggregated, anonymized data)

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our Services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4.4 Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

You can request deletion of your account and associated data at any time by contacting us at hello@heysweetpeas.com.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a structured, machine-readable format
• Restriction: Request restriction of processing under certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@heysweetpeas.com. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our Services are not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to such third-party services. We encourage you to read the privacy policies of any third-party services you use.

11. Analytics and Advertising

We use analytics services to help us understand how our Services are used. These services may collect information about your use of our Services and other websites and apps. We do not currently display advertisements in our apps, but if we do in the future, we will update this policy accordingly.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

13. European Privacy Rights

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) and other applicable laws, including the rights listed in Section 7 above.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: hello@heysweetpeas.com
• Subject Line: Privacy Policy Inquiry

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within a reasonable timeframe.

16. Data Protection Officer

For questions specifically related to data protection and privacy compliance, you may contact our Data Protection Officer at hello@heysweetpeas.com with the subject line "Data Protection Officer."